Q: How long have you been in business?
A: 5.5 years independently, with prior experience by the owner, and additional experience within most staff
members.
Q: Why choose Colorwheel?
A: Timeliness. Cleanliness. Communication. Continual customer referrals. Proof of Insurances. And if
that doesn't assure you, a 7-Year Warranty Inside and a 3-Year Warranty Outside.
Q: What makes your warranty special?
A: On exteriors, you don't have to call us. It's also for a full 3-years! For INTERIORS, no questions asked, it'll
get fixed. As far as we know, no other painting company agrees to do that.
Q: How many employees do you have?
A: Currently there are 5 employees at Colorwheel. Each is fully trained, background checked, and abides by
our policies to ensure your satisfaction. We don't have part time help.
Q: What kind of paint do you use?
A: We primarily use Sherwin Williams products; however, we hold accounts at most local vendors so we can
get you the product you desire.
Q: How much does a paint job cost?
A: It varies greatly, and only an estimate can truly answer this question. A single interior room can be $150.
An exterior can range from $1200 for a simple aluminum sided home to $20,000 for a complex Victorian.
Q: How do I get an estimate?
A: Call us or use the contact us page and we'll get back to you within 12 hours.
Q: Who does the estimate?
A: Owner Mike Madson is in charge of sales and estimating. He will meet with you, give you information about
us,"run the numbers," and give them to you. He then will act as your liason throughout the process.
Q: Who does the work?
A: Our fully trained, uniformed, non-smoking employees.
Q: How long until I receive my estimate?
A: Within 24 to 72 hours.
Q: How will I get my estimate?
A: Printed on the spot, or by E-mail. Real mail is an option too.
Q: After I sign the contract and send a deposit, how long until you start?
A: Unlike most painting companies that say they'll keep you "in the loop," our contract states when we'll be
there. That is why it is so important to indicate the start date on the contract. If one listed doesn't work
for you, be sure it gets adjusted before all parties sign.
Q: Is Colorwheel a Member of the BBB (Better Business Bureau)?
A: No. The BBB costs over $300 a year and is a for-profit organization. That seems to present a conflict of
interest in our eyes. We feel that a pay for enrollment conflicts with the mission of the BBB. Additionally,
we choose not to be a member because we don't feel the BBB truly validates and evaluates its members.
You have to look deeper into a company than a simple BBB stamp.
