Q: How long have you been in business?
A: 4.5 years independently, with prior experience by the owner, 3rd generation experience by the
Salesman, and additional experience within most staff members.
Q: Is Colorwheel a Member of the BBB (Better Business Bureau)?
A: No. The BBB costs over $300 a year and is a for-profit organization! Few people realize this, and it almost
seems ironic to us that the BBB doesn't tell the general public this simple fact. Additionally, we choose
not to be a member because we don't feel the BBB truly validates and evaluates its members. Just by
putting a stamp by our name doesn't make us a good business. Check us out, ask for references, we're
happy to prove ourselves.
Q: Why choose Colorwheel?
A: Timeliness. Cleanliness. Communication. NARI membership that testifies to our credibility. Continual
customer referrals. Proof of Insurances. And if that doesn't assure you, a 7-Year Warranty.
Q: What makes your warranty different?
A: On exteriors, you don't have to call us. We'll actually visit your home every spring and inspect the job.
Within the first two years, if anything fails it will be taken care of. You don't have to chase us down!
After that, we'll contact you to see if you'd like to have things fixed. For INTERIORS, no questions asked,
it'll get fixed. As far as we know, no other painting company agrees to do that.
Q: How many employees do you have?
A: Currently there are 5 employees at Colorwheel. Each is fully trained, background checked, and abides by
our policies to ensure your satisfaction. We don't have part time help.
Q: What kind of paint do you use?
A: We primarily use Sherwin Williams products; however, we hold accounts at most local vendors so we can
get you the product you desire.
Q: How much does a paint job cost?
A: It varies greatly, and only an estimate can truly answer this question. A single interior room can $150 on
the low end. An exterior can range from $1200 for a simple aluminum sided home to $15,000 for a
complex Victorian.
Q: How do I get an estimate?
A: Call us or use the contact us page and we'll get back to you within 12 hours.
Q: Who does the estimate?
A: Steve George is our full time sales and estimator. He will meet with you, give you information about us,
"run the numbers," and give them to you. He then will act as your liason throughout the process.
Q: How long until I receive my estimate?
A: Within 24 hours is our policy.
Q: How will I get my estimate?
A: Most often by E-mail. Real mail is an option too.
Q: After I sign the contract and send a deposit, how long until you start?
A: Unlike most painting companies that say they'll keep you "in the loop," our contract states when we'll be
there. That is why it is so important to indicate the start date on the contract. If one listed doesn't work
for you, be sure it gets adjusted before all parties sign.
